OUR SERVICE STANDARDS
Transparent Pricing
Our pricing is based on the size and condition of the property and the selected service package. If the condition of the home requires additional time beyond what was originally booked, our team will discuss options with you before proceeding.
Quality Guarantee
We take pride in delivering high-quality cleaning services. If something has been missed during your clean, please contact us within 24 hours and we will arrange a return visit to resolve the issue.Our goal is to ensure every client receives the level of service they expect.
Respect for Your Home
Our team treats every home with care and respect. All cleaners are police checked, trained, and fully insured so you can feel confident when welcoming us into your home.
Realistic Cleaning Expectations
Cleaning results depend on the condition and maintenance of the property. Some stains, marks, or built-up grime may require specialised treatments or multiple cleaning sessions to fully resolve.We always aim to achieve the best possible results within the booked service time.
Reliable Service
We understand the importance of reliability. Our team works hard to arrive within the scheduled time window and complete services efficiently while maintaining high cleaning standards.
Professional Cleaning Equipment
Our cleaners arrive equipped with professional cleaning products and tools to ensure effective and safe cleaning for your home.If you have preferred products you would like us to use, please let us know prior to the service.
Communication & Support
Clear communication is important to us. If you have special instructions, priorities, or areas that require extra attention, we encourage you to let us know when booking.Our goal is to tailor each clean to meet the needs of your home.
Check out our full Terms & Conditions and Policies
Click the attachment below to view our terms and conditions.
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